We are looking for energetic employees with technical knowledge. Our customers are welcomed, advised and helped to carry out their projects well by recommending and supplying the right materials and tools. Can you advise our customers on our product range? Do you have broad technical knowledge and would you enjoy working in a store?
Then take a look at our vacancies:
Technical advisor / store employee
Job description
Tasks:
- Advising and selling to customers (broad general technical knowledge is absolutely essential!)
- Keeping the shop in order (filling shelves, suggesting orders)
- Broad knowledge of our range: fasteners, tools, sanding & grinding, paint, adhesives, sealants, transport equipment, hardware, PPE, workwear, …
- Solution-oriented (always thinking along with the customer on how to make sure the customer can continue with their project as quickly as possible).
- Investigating customer questions technically and commercially (desired delivery time, best products, what is currently in stock, what can be delivered quickly, what alternative products are available, …)
- Welcoming customers in the shop
- Checkouts
- Entering customer orders into the system.
- Creating new customers in the system and placing orders in the system
- Cutting duplicate keys
- Mixing paint
- Preparing products and items (labelling, applying Proffix stickers)
- Answering incoming phone calls and informing customers about the status of their orders.
- Carrying out small repairs
- Organising and restocking departments and inventory (reordering, removing defective products from departments).
- Identifying customers' needs and advising on Proffix products and services.
- Informing customers about the option to have orders delivered.
- Informing customers about the option to place orders by phone and email.
- Informing customers about the services offered with a purchase (discount, delivery, buying on account with a minimum annual turnover of 2500 euros).
- Informing customers about the Proffix customer profiles.
- Informing customers about the “loyal and returning customer discount”
- Employment type: Full-time, Permanent contract
- Additional pay:
- Holiday pay
Work schedule:
- Day shift
- Weekend availability
Application questions:
- Do you live within a maximum of 30 minutes' drive from Staatsbaan 11 Neerharen?
Experience:
- Selling or working with our product range: 4 years (Required)
Working from home:
- No
Profile
Absolute must:
- Technical knowledge, through sales experience or practical experience. Proffix has a broad range, so you need to know a lot about the many products that tradespeople use in their work.
- Friendliness and a driven attitude.
- Commercial insight and a customer-focused approach.
- Rolling up your sleeves and getting things done.
- Thinking along with the customer and working in a solution-oriented way.
Job-related competencies
- Receiving payments
- Preparing products and articles (labelling, anti-theft protection, attaching tags, …) and placing them in the store or at a stand
- Organizing and restocking departments and inventory (reordering, removing defective products from the department, …)
- Informing the customer about sales services (discounts, delivery, free credit, loyalty card)
- Welcoming the customer
Identifying their needs and advising on products and services - Monitoring inventory, identifying shortages
Placing orders - Receiving goods and products
Checking the delivery
Personal competencies
- Planning and organizing
- Creativity
- Communicating
- Responsibility
- Ability to learn
- Commercial mindset
- Sense of accuracy
- Result orientation
- Independence
- Teamwork
- Flexibility
- Customer orientation
