This privacy statement was last updated on 02/06/2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement we explain what we do with the data we obtain about you via https://proffix.eub. We recommend that you read this statement carefully. Our processing complies with the requirements of privacy legislation. Among other things, this means that:
- we clearly state the purposes for which we process personal data. We do this through this privacy statement;
- we aim to limit our collection of personal data to only the personal data that is necessary for legitimate purposes;
- we first ask for your explicit consent to process your personal data in cases where your consent is required;
- we take appropriate security measures to protect your personal data and require the same of parties that process personal data on our behalf;
- we respect your right to have your personal data made available for inspection, corrected or deleted at your request.
If you have any questions or want to know exactly what data we keep about you, please contact us.
1. Purpose, data and retention period
We may receive or collect personal data for a number of purposes connected to our business operations, including the following: (click to expand)
1.1 Contact - by telephone, post, email and/or web forms
For this purpose, we use the following personal data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including but not limited to browsing history, search history and information about a consumer's interaction with a website, application or advertisement
- Geolocation data
- Marital status
- Date of birth
- Gender
The basis on which we may process this data is:
Retention period
We only keep this data until the service has ended.
1.2 Payments
For this purpose, we use the following personal data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including but not limited to browsing history, search history and information about a consumer's interaction with a website, application or advertisement
- Geolocation data
- Marital status
- Date of birth
- Gender
The basis on which we may process this data is:
Retention period
We only keep this data until the service has ended.
1.3 Registering an account
For this purpose, we use the following personal data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Geolocation data
- Marital status
- Date of birth
- Gender
The basis on which we may process this data is:
Retention period
We only keep this data until the service has ended.
1.4 Newsletters
For this purpose, we use the following personal data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including but not limited to browsing history, search history and information about a consumer's interaction with a website, application or advertisement
- Geolocation data
- Marital status
- Date of birth
- Gender
The basis on which we may process this data is:
Retention period
We only keep this data until the service has ended.
1.5 To provide service for services or products that a customer wants to buy or has bought
For this purpose, we use the following personal data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including but not limited to browsing history, search history and information about a consumer's interaction with a website, application or advertisement
- Geolocation data
- Marital status
- Date of birth
- Gender
The basis on which we may process this data is:
Retention period
We only keep this data until the service has ended.
1.6 To be able to comply with legal obligations
For this purpose, we use the following personal data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including but not limited to browsing history, search history and information about a consumer's interaction with a website, application or advertisement
- Geolocation data
- Marital status
- Date of birth
- Gender
The basis on which we may process this data is:
Retention period
We only keep this data until the service has ended.
1.7 Collecting and analyzing statistics for website improvement.
For this purpose, we use the following personal data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including but not limited to browsing history, search history and information about a consumer's interaction with a website, application or advertisement
- Geolocation data
- Marital status
- Date of birth
- Gender
The basis on which we may process this data is:
Retention period
We only keep this data until the service has ended.
1.8 To be able to offer personalized products and services
For this purpose, we use the following personal data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including but not limited to browsing history, search history and information about a consumer's interaction with a website, application or advertisement
- Geolocation data
- Marital status
- Date of birth
- Gender
The basis on which we may process this data is:
Retention period
We only keep this data until the service has ended.
1.9 Deliveries
For this purpose, we use the following personal data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Internet activity information, including but not limited to browsing history, search history and information about a consumer's interaction with a website, application or advertisement
- Geolocation data
- Marital status
- Date of birth
- Gender
The basis on which we may process this data is:
Retention period
We only keep this data until the service has ended.
2. Cookies
Our site uses cookies. For more information about cookies, please refer to our Cookie Policy.
3. Sharing with other parties
We share personal data if we are required to provide information by law or by court order, in response to a law enforcement agency, to the extent permitted under other legal provisions, or for an investigation into a matter related to public safety.
If our site or organisation is taken over, sold, or involved in a merger or acquisition, your data may be passed on to our advisers and potential buyers, and to the new owners.
4. Security
The security of personal data is of great importance to us. We take appropriate security measures to limit misuse of and unauthorised access to personal data. For example, we ensure that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are checked regularly.
5. Third-party websites
This Privacy Statement does not apply to third-party sites that are linked to from our site. We do not guarantee that these sites handle your personal data in a reliable and secure manner. We advise you to read the privacy statements of these sites before you use them.
6. Changes to this privacy statement
We reserve the right to make changes to this privacy statement. We recommend that you consult this privacy statement regularly so that you are aware of any changes. In addition, where possible, we will also actively inform you of changes.
7. Access to and modification of your data
If you have questions or want to know which personal data we hold about you, please contact us. You can contact us using the details below. You have the following rights:
- You have the right to know why your personal data is needed, what happens to it and how long it is kept.
- Right of access: you can submit a request to access the data we process about you
- Right to rectification and completion: you have the right to supplement, correct, delete or block your personal data at any time.
- If you give us consent to process your data, you have the right to withdraw that consent and to have your personal data deleted.
- Right to data portability: you have the right to request all your personal data from the Data Controller and to transfer it in its entirety to another Data Controller.
- Right to object: you can object to the processing of your data. We will comply, unless there are legitimate grounds for processing.
Always make sure to state clearly who you are, so that we can be certain that we do not modify or delete the data of the wrong person.
8. Filing a complaint
If you are not satisfied with the way we handle (a complaint about) the processing of your personal data, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
9. Contact information
Proffix
Staatsbaan 11
3620 Lanaken
Belgium
Website: https://proffix.euf
E-mail: info@proffix.eu
Telephone: +32 89 77 71 78
Appendix
WooCommerce
This sample text contains the basics of which personal data your shop may collect, store and share, as well as who may have access to this data. Depending on which settings are enabled and which additional plugins are used, the specific information shared by your shop may differ. We recommend consulting a lawyer when deciding which information to include in your privacy policy.
We collect information about you during the checkout process in our shop.
What we collect and store
When you visit our site, we collect the following data:
- Products you have viewed: we use this data, for example, to show you products you have recently viewed
- Location, IP address and browser type: we use this data to calculate taxes and shipping costs
- Shipping address: we ask you to provide this data so that we can, for example, calculate the shipping costs before you place an order and then ship the order to you!
We also use cookies to keep track of products in your cart while you browse our site.
Note: you can describe your cookie policy in detail and add a link to that section here.
When you purchase products from us, we ask you to provide information, including your name, billing address, shipping address, e-mail address, telephone number, credit card/payment details and optional account details, such as a username and password. We use this information for the following purposes:
- To send you information about your account and order
- To respond to your requests, including refunds and complaints
- To process payments and prevent fraud
- To set up your account for our shop
- To comply with any legal obligations we have, such as calculating taxes
- To improve our shop offering
- To send you marketing messages, if you choose to receive them
If you create an account, your name, address, e-mail address and telephone number are used to automatically fill in the checkout details for future orders.
In general, we store information about you for as long as we need it for the purpose for which we collect and use it. We are not legally required to retain it. For example, we retain order information for XXX years for tax and accounting purposes. This information includes your name, e-mail address, and billing and shipping address.
We will also store comments or reviews, if you leave them.
Who on our team has access
Members of our team have access to the information you provide to us. For example, both Administrators and Shop Managers have access to:
- Order information, such as the products purchased, the date of purchase and the delivery address, and
- Customer information, such as your name, e-mail address, shipping and payment information.
Our team members have access to this information to complete and handle orders, process refunds and support you.
What we share with others
In this section you should state who you share data with and for what purpose. This may include analytics, marketing, payment gateways, delivery services and third-party embeds.
We share information with third parties who help us deliver our orders and store services for you; for example -
Payments
In this subsection you should state which third-party payment processor you will use for payments on your site, as customer data may be involved. We have added PayPal as an example, but you will need to remove it if you do not use PayPal.
We accept payments through PayPal. When processing payments, some of your data is passed on to PayPal. This includes information required to process or support the payment, such as the total purchase amount and billing information.
Please see the PayPal privacy policy for more information.
Really Simple SSL
Really Simple SSL and Really Simple SSL add-ons do not process personally identifiable information, so the GDPR does not apply to the use of these plugins on the website; you can find our privacy policy here.
Complianz | The Privacy Suite for WordPress
This site uses the Privacy Suite for WordPress by Complianz to collect and record browser- and device-based consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process personally identifiable information and does not share data with the service provider. For more information, see the Complianz Privacy Statement.
Loco Translate
This plugin does not collect data from site visitors.
Administrators and reviewers may wish to review Loco's plugin privacy notice.
YouTube
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacyb.
Vimeo
Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.
If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.
For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacyb.
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at https://developers.google.com/fonts/faqb and in Google’s privacy policy at https://www.google.com/policies/privacy/d.
SoundCloud
On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.
When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.
If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.