Questions or feedback?
Get in touch with us via the form below. We will contact you within 24 hours. Prefer to call? You can on working days between 8:00 and 17:00.
Proffix
PROFFIX contact: reach us in Lanaken
How to reach the Proffix team
If you want to contact Proffix Lanaken, you can do so by phone, by email or via the form on this page. Proffix is a webshop for professional tools for people working in construction, industry, installation and renovation. So you can not only order online, but also contact customer service with a question or an order.
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Below you can read which channel suits which question and what it is best to include right away, so that you get a useful answer faster.
Proffix Lanaken contact: call, email or use the form
Bellen is handig als je snel iets wilt weten, bijvoorbeeld of een artikel beschikbaar is of hoe een levering op locatie in zijn werk gaat. De klantendienst is op werkdagen bereikbaar tussen 08:00 en 17:00 uur. Een e-mail naar info@proffix.eu past beter bij een vraag die wat uitleg nodig heeft, of als je een lijst met artikelen wilt doorgeven. Het formulier op de pagina is bedoeld voor vragen of feedback, en je krijgt binnen 24 uur een reactie.
Ordering and questions about products
Besides the webshop, you can also order by phone or by email. This is practical if you need a larger package or cannot find the exact item in the range. If something is out of stock, Proffix will get the item for you. The range is broad: from tools and machines to hardware, workwear, paint and maintenance products, including brands such as Makita, Dewalt, Festool, Soudal and Klingspor.
What to include with your question
For a product question, state the brand name, the type or the article number and, if possible, a photo or link of the item. If you have a question about an existing order, please give your order number and the name the order was placed under. For a quote or a delivery on site, it helps to mention the delivery address and the desired date. That way the team does not have to ask follow-up questions first and you reach a solution faster.
Address and company details
Proffix.eu is located at Bedrijfsweg 8 in Lanaken, Belgium, and the VAT number is 0788.406.201. Please note that products are in principle delivered on site. If you want to collect something or visit, please contact us first, so it is clear whether that is possible.
Frequently asked questions
When can Proffix be reached by phone?
You can call on working days between 08:00 and 17:00 h, on +32 (0)89 41 12 90.
How quickly will I get a reply to my message?
If you send a question or feedback via the form, Proffix will contact you within 24 hours.
Can I also order without using the webshop?
Yes, you can also order by phone or by email via info@proffix.eu.
What happens if an item is out of stock?
Proffix will get items that are out of stock for you. Feel free to ask by phone or email.